🔁 REFUND POLICY – Mylectro.com

⚖️ A Legal Disclaimer

The following policy outlines the general principles of refunds and returns for purchases made on Mylectro.com. This content is for informational purposes and does not constitute legal advice. Please consult your legal advisor to ensure compliance with your local laws and e-commerce regulations.

📌 Refund Policy – The Basics

At Mylectro.com, your satisfaction is important to us. If you’re not fully satisfied with your purchase, we’re here to help. Our refund policy sets out the conditions under which returns or refunds may be issued, especially when dealing with hardware components such as servers, industrial controllers, and automation devices.

Due to the technical nature of many of our products, we ask that customers carefully verify compatibility before purchasing. That said, we do accept returns and issue refunds under the following conditions:

✅ What We Include in Our Refund Policy

Return Timeframe: Refund requests must be submitted within 14 calendar days from the delivery date.
Eligible Products: Items must be unused, in original packaging, and accompanied by proof of purchase. Items showing signs of installation, wear, or damage will not be eligible.
Non-Refundable Items: Custom-configured servers, opened software, or special-order industrial parts may not be returned unless defective.
Defective Items: If your product is defective or arrives damaged, notify us within 48 hours. We will arrange for replacement or refund based on stock availability.
Partial Refunds: May be granted for products returned incomplete or used (subject to a restocking fee).
Refund Method: Approved refunds are processed to the original payment method within 5–7 business days of return confirmation.
Return Shipping: The customer is responsible for return shipping unless the product is defective or shipped in error.